PRIVACY POLICY
GRH Consulting – Terms of Service & Privacy Policy
Most Recent Update: 2024-05-20
This Privacy Policy explains how GRH Consulting, LLC, collects, uses and discloses personal information of its customers, prospective customers, and visitors to its website at https://www.grhconsulting.com & https://grhconsulting.com.
1. Terms of Service
1.1 Acceptance of Terms
By accessing or using [grhconsulting.com] (“Site”) or our IT consulting services (“Services”), you agree to these Terms. If you do not agree, please discontinue use immediately.
1.2 Services Provided
GRH Consulting provides IT consulting, managed services, and related solutions. Specific terms may be outlined in separate agreements or Statements of Work.
1.3 Use of the Website
- Use the Site only for lawful purposes and in compliance with these Terms.
- Do not disrupt, interfere, or attempt unauthorized access to any part of the Site or Services.
- Violation may result in suspension or termination of access.
1.4 Intellectual Property
All content on the Site—text, graphics, logos, software—is owned by GRH Consulting or its licensors. You may not reproduce, distribute, or modify content without prior written consent.
1.5 Third‑Party Links
The Site may include links to third-party websites. GRH Consulting is not responsible for the content, security, or privacy practices of those external sites.
1.6 Disclaimers & Limitation of Liability
- Services and Site are provided "as is," without warranties unless agreed in writing.
- GRH Consulting is not liable for indirect, incidental, or consequential damages.
- Our total liability is limited to the amount paid by you for Services in the 12 months prior to a claim.
1.7 Indemnification
You agree to indemnify and hold GRH Consulting, its affiliates, officers, and employees harmless from any claims or damages arising from your use of the Site or Services.
1.8 Governing Law
These Terms are governed by the laws of the state where GRH Consulting is headquartered, without regard to conflict-of-law provisions.
1.9 Modifications to Terms
We may update these Terms at any time. Updated versions will include a new "Last Updated" date. Continued use signifies acceptance of changes.
2. Privacy Policy
2.1 Information We Collect
- Directly from you: name, job title, address, email, phone number—via forms, registration, or support inquiries.
- Automatically from your device: IP address, browser and OS, geographic location, referring website, site behavior; collected via cookies, pixels, and web beacons. Our website may use tracking technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device, including for example [your IP address, browser and operating system information, geographic location, referring website address, and other information about how you interact with the website.] Our website may also use cookies to personalize your experience and enable certain features [such as keeping track of items you put in your shopping cart.] You may disable cookies in your web browser however parts of our website may not function properly. More information about blocking and deleting cookies is available at http://www.allaboutcookies.org. Our email campaigns may also use tracking technologies such as web beacons, pixels and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics.
- From advertising partners: We may collect personal information about you from our advertising partners. Personal information we collect from our advertising partners may include your demographic information and geographic location.
2.2 How We Use Your Information
- We use information collected directly from you to provide you with our products and services, customer service and support, and other relevant information.
- We may also use this information to market our products and services to you, including by email and text message subject to your consent. We do not share SMS opt-in consent with any third parties.
- We use information collected from our advertising partners to provide support services and market our products and services to you.
- To optimize our Site and support advertising and marketing efforts.
2.3 Disclosure of Personal Information
We may share personal information with:
We may use third-party service providers to assist us with providing and marketing our products and services to you and we may share your information with such third parties for these limited purposes.
- We may use Constant Contact for our email marketing and text message communications. For more information about how we may use your information with Constant Contact and the information that may be collected through our email campaigns, see Constant Contact's Customer Data Notice available at https://www.constantcontact.com/legal/customer-contact-data-notice.
- We use Google to help us understand how visitors interact with our website. Google uses and processes your information in accordance with its privacy policy available at https://policies.google.com/privacy?hl=en-US.
We may authorize our advertising partner to use cookies and similar technologies on our website to automatically collect certain information from your device and we may share information about you and your interactions with our website with our advertising partner, provided that no mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Such information can be used by us or our advertising partner.
We may also share your personal information if necessary to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
2.4 SMS Messaging & Long Code Registration
GRH Consulting may send text messages via 10-digit long codes to communicate promotions, updates, or notifications. The following standards apply:
- Opt-In / Consent
- Users must explicitly opt in via website forms, initiate a SMS message to 910-795-4779, or provide documented consent to receive texts.
- Consent is logged and retained for compliance purposes.
- Message Type & Frequency
- Messages may include marketing offers, service notifications, or informational updates.
- Messaging frequency may vary.
- Opt-Out / STOP Mechanism
- Users may opt out at any time by replying STOP, QUIT, CANCEL, OPT‑OUT, or UNSUBSCRIBE.
- Requests are honored immediately, and users will receive confirmation of opt-out.
- Regulatory Compliance
- SMS communications comply with TCPA (USA) and industry standards.
- Standard carrier rates may apply; users are responsible for any charges from their mobile provider.
- Third-Party Providers
- Third-party SMS providers may process phone numbers and messages on our behalf. These providers adhere to privacy and security standards consistent with this policy.
- Data Retention
- Phone numbers and messaging records are retained for the stated purpose, unless otherwise required by law.
2.5 Email & Other Text Communications
To unsubscribe from emails, click the “Unsubscribe” link in marketing emails.
To stop receiving texts, follow the opt-out instructions above.
2.6 Your Data Rights
Depending on applicable laws, you may have the right to request access to the personal information we hold about you, to port it to a new service, or to request that your personal information be corrected or deleted. To exercise any of these rights, please contact us at PrivacyPolicy@grhconsulting.com.
2.7 CHANGES TO THE THIS PRIVACY POLICY
We may update this Privacy Policy at any time. Please review it frequently.
2.8 CONTACT INFORMATION
If you have any questions about this policy or our privacy practices, please contact us at
PrivacyPolicy@grhconsulting.com.